Your Privacy is Our Responsibility
Welcome to Kshaf-ul-Shifa. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website kshafulshifa.com or contact us to place an order.
Please read this policy carefully. If you have any questions, feel free to contact us at any time.
Information We Collect
When you interact with us, whether through our website, WhatsApp, or email, we may collect the following information:
- Full Name
- Phone Number / WhatsApp Number
- Delivery Address
- Email Address (if provided)
- Order Details (product name, quantity)
We only collect information that is necessary to process your order and provide customer support.
How We Use Your Information
We use the information we collect for the following purposes:
✅ To process and deliver your orders across Pakistan
✅ To contact you regarding your order status or delivery updates
✅ To respond to your queries and provide customer support
✅ To send promotional updates about new products or offers (only with your consent)
✅ To improve our services and customer experience
Cash on Delivery & Payment
We operate on a Cash on Delivery (COD) basis. We do not collect any credit card, debit card, or bank account information. Your financial data is completely safe with us.
How We Share Your Information
We respect your privacy. We do not sell, trade, or rent your personal information to any third party.
Your information may only be shared with:
- Courier / Delivery Services: Solely to ensure your order is delivered to the correct address
- Legal Authorities: Only if required by law
Data Security
We take the security of your personal information seriously. All customer data is:
- Stored securely and accessed only by authorized personnel
- Never shared with unauthorized parties
- Used strictly for order fulfillment and customer support
However, please note that no method of transmission over the internet is 100% secure. We do our best to protect your data, but we cannot guarantee absolute security.
WhatsApp & Email Communication
When you contact us via WhatsApp (+92 326 355 0012) or email (kshafulshifahairoil@gmail.com), your messages and contact details are used only to assist you with your order or query. We do not share these details with anyone.
Cookies
Our website may use basic cookies to improve your browsing experience. These cookies do not collect any personally identifiable information and can be disabled through your browser settings at any time
Your Rights
As our valued customer, you have the right to:
- Access the personal information we hold about you
- Request correction of any incorrect information
- Request deletion of your personal data
- Opt out of any promotional communications at any time
To exercise any of these rights, simply contact us at: 📞 +92 326 355 0012 📧 kshafulshifahairoil@gmail.com
Children's Privacy
Our products and services are intended for general use. We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Call / WhatsApp: +92 326 355 0012
Email: kshafulshifahairoil@gmail.com
Website: kshafulshifa.com
Kshaf-ul-Shifa — Healing from Nature, Care from the Heart.