FAQs
Q1. How can I place an order?
Placing an order is very simple! Just:
- WhatsApp or call us at +92 326 355 0012
- Tell us the product name and quantity
- Share your complete delivery address
- We will confirm your order and dispatch it as soon as possible!
Q2. Do you offer Cash on Delivery (COD)?
Yes! We offer Cash on Delivery (COD) all across Pakistan. You only pay when your order arrives at your doorstep. No advance payment required.
Q3. How long does delivery take?
Yes! We deliver to all cities and towns across Pakistan — including remote areas. If you are unsure about your area, just WhatsApp us and we will confirm.
Q4. Do you deliver all over Pakistan?
Yes! We deliver to all cities and towns across Pakistan — including remote areas. If you are unsure about your area, just WhatsApp us and we will confirm.
Q5. Can I track my order?
Yes! Once your order is dispatched, we will share your tracking number via WhatsApp so you can track your parcel at any time.
Q6. What if I receive a damaged or wrong product?
We sincerely apologize if that happens. Please contact us immediately at +92 326 355 0012 or email us at kshafulshifahairoil@gmail.com with your order details and a photo of the product. We will resolve the issue as quickly as possible.
Q7. What products does Kshaf-ul-Shifa offer?
We currently offer the following herbal hair care products:
- 🌿 Herbal Hair Oil — For hair growth and nourishment
- 💧 All Hair Mixture Oil — Multi-benefit oil for all hair types
- 🚿 Hair Fall Solution Shampoo — Reduces hair fall and strengthens roots
- 🌸 Anti-Dandruff Stop Shampoo — Controls dandruff and soothes scalp
Q3. How long does delivery take?
Yes! We deliver to all cities and towns across Pakistan — including remote areas. If you are unsure about your area, just WhatsApp us and we will confirm.
Q8. Are your products 100% herbal and natural?
Absolutely! All Kshaf-ul-Shifa products are made from natural herbal ingredients. We do not use harmful chemicals, artificial fragrances, or synthetic additives. Our products are safe for regular use.
Q9. Are your products suitable for all hair types?
Yes! Our products are specially formulated to work for all hair types — whether your hair is oily, dry, normal, curly, or straight.
Q10. Can men and women both use these products?
Yes! Our herbal hair oil and shampoos are suitable for both men and women of all ages.
Q11. How long does it take to see results?
Results may vary from person to person, but most customers start noticing improvement within 2 to 4 weeks of regular use. For best results, use consistently as directed.
Q12. How should I use the Herbal Hair Oil?
- Take a sufficient amount of oil in your palms
- Gently massage into your scalp using your fingertips
- Leave it on for at least 1 to 2 hours (overnight is even better)
- Wash off with our Herbal Shampoo
- Use 2 to 3 times per week for best results
Q13. How should I use the Shampoo?
- Wet your hair thoroughly
- Apply a generous amount of shampoo and lather well
- Gently massage your scalp for 2 to 3 minutes
- Rinse completely with clean water
- Use 3 to 4 times per week for best results
Q14. Do your products have any side effects?
Our products are made from natural herbal ingredients and are generally safe for all users. However, if you have a sensitive scalp or a known allergy, we recommend doing a small patch test before full use. If any irritation occurs, discontinue use and consult a doctor.
Q15. Are your products tested and safe to use?
Yes! All our products go through quality checks before reaching our customers. We are committed to delivering safe, effective, and high-quality herbal hair care products.
